If you sell from outside the U.S., you can keep your stock with us. Here is the route from your supplier to our warehouse, and who handles each step.
You fill out the quote form. We reply with rates and written terms. If your eBay account is registered outside the U.S., check eBay’s approval rule before you ship stock.
You book the shipment with a carrier or freight forwarder and prepare the commercial invoice and packing list.
The importer of record files the customs entry and pays the duties. That is you, or a licensed customs broker acting for you.
The cleared shipment arrives. We count it against your packing list and shelve it.
From then on the item is in the U.S. Once eBay’s rules for your account are met, you list it with our address and we ship each order.
Since August 29, 2025
The United States has suspended the duty-free “de minimis” treatment of low-value shipments from every country, whether they travel by courier, freight or mail. On June 24, 2026, U.S. Customs and Border Protection (CBP) wrote the suspension into its regulations with no end date. A commercial shipment of any value now needs a customs entry and can owe duty.
U.S. law
Under U.S. law the customs entry is made by the owner or purchaser of the goods, or by a licensed customs broker they appoint. The importer is liable for the duties. A warehouse that only receives the goods is not the importer.
Since September 18, 2026
CBP voids importer records that list an address belonging to someone else, such as a freight forwarder or a customs broker. The importer’s record has to show the importer’s own address. Ask your broker how our address is entered for delivery.
Signed June 3, 2026
An executive order directs the Department of Homeland Security to set stricter conditions for what the order defines as foreign importers of record. As of October 8, 2026, the detailed rules had not all been published. A licensed customs broker can tell you whether that definition covers you.
Your products
Duty depends on what the product is (its tariff classification), what it is worth and where it was made. Where the product is stored afterward does not change the duty.
Three rules to know before you list.
Approval to ship from a warehouse in another country
eBay asks new sellers registered in the countries it lists to apply for approval. For some of them, items of $500 or more also need a further approval from eBay.
Returns when your return address is abroad
If you ship from the U.S. and your return address is abroad, eBay asks for one of three things: a U.S. return address, a prepaid label or a refund without return.
The listing shows where the item is, and the tracking has to match it.
We check them against the delivery when it arrives.
The warehouse works on U.S. Eastern Time (New York). Keep the time difference in mind when you plan a delivery or wait for a reply: we reply within 1 business day, counted in New York.
The documents these rules come from.
Last reviewed October 8, 2026. Import rules changed several times in 2025 and 2026. Check the current rule with a licensed customs broker before you ship.
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