Storage & Inventory
Your products stay at one U.S. address under your account. That address is the item location on your listings.
What happens
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A location for every SKU
Each product is stored in a named location: shelving for smaller inventory, pallet positions for bulk stock.
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Your stock stays separate
Units are held under your account, in their own locations.
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The count stays current
We update the count with every receipt, order and withdrawal, and tell you when stock moves.
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Your item location
Because the item is here, our address is the accurate item location for every listing that sells it.
What we need from you
The details and instructions we work from.
- Use one SKU code for each product variation, and use the same code on eBay, on your packing lists and on the product itself.
- Give us the size and weight of each SKU so we can plan the space.
- Tell us before a large or seasonal shipment so that shelf or pallet space is ready.
- Review slow-moving products from time to time, since storage is charged whether the stock sells or not.
Questions about this service
What sellers ask us about this part of the work.
What item location do I put on my listings?
The place where the item is. For stock held with us, that is our warehouse at 2807 Arthur Kill Road, Staten Island, NY 10309. eBay requires the item location to be accurate and the tracking to match it.
How do I know what is happening with my stock?
You hear from us at each step: when a shipment is checked in, when stock moves, when an order ships with its tracking number, and when something needs your decision.
Related pages
- Read
eBay item location: what the policy requires
What eBay means by item location, what counts as a wrong one, and how it works when a warehouse holds your stock.
- Read
Inbound cartons are counted against your packing list and added to your stock.
- Read
What you pay for and how each charge is measured.