Receiving & Inspection
Your shipment arrives at our warehouse. We match it to your account, count and inspect it, label what needs a label and record it in your stock count.
What happens
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You send an inbound plan
Before the shipment leaves, you send us the packing list: the number of cartons, the SKU and quantity in each one, the tracking number, any prep the stock needs and where it goes next.
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It arrives
We identify each carton by the account name and carton number written on the outside and match the delivery to your plan.
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We check it
We count the units against your packing list, SKU by SKU, and inspect the cartons for visible damage.
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We label it
Units that need a SKU label, or any other prep you asked for, get it before they go on the shelf.
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We record it
Each SKU goes to its location and into your stock count. We tell you when the stock is counted and available, and from then on you can list it with a U.S. item location.
What we need from you
The details and instructions we work from.
- Write your account name and “Carton 1 of 12,” “Carton 2 of 12” and so on, on two sides of every carton.
- Keep one SKU per inner pack where you can, and label each inner pack with its SKU.
- Send the packing list as a spreadsheet, not as a photo.
- Tell us in advance about anything fragile, heavy or packed in a way that must stay upright.
Related pages
- Read
How to prepare a shipment for a U.S. warehouse
Packing lists, carton labels and customs paperwork to get right before your stock leaves.
- Read
Your products are stored at one U.S. address, SKU by SKU, with a count for each.
- Read
How stock from abroad reaches the warehouse, and who handles customs.